Factory Maintenance Service includes the following:
- factory cleaning and inspection for defects,
- removal of paper dust from the machine,
- cleaning of all electronic components,
- testing of condition of moving parts, and
- upgrade to the latest firmware for your machine
Customer will be advised if replacement of any parts is deemed necessary by an authorized technician. Factory Maintenance Service will be completed within five (5) working days from receipt. For annual service maintenance, both inbound and outbound shipping charges will be the responsibility of the customer.
- refurbishing the unit to top working condition,and
- repairing or replacing all necessary parts
Authorized Warranty Factory Repair will be completed within five (5) working days from receipt.